While you can’t foresee an accident, it’s important to know what to do if one occurs. If your car is damaged, your Toyota dealer in Silver Spring, MD, can provide you with a high-quality collision repair. As a dealer, our technicians are experts at all levels of repairs. We can renovate a damaged car to showroom standard at our state-of-the-art repair facility. We’d like to tell you more about how we accomplish this.
Arrival
As soon as your Toyota arrives at our repair center, one of our Toyota-trained technicians will be assigned to assess the level of damage. The technician performs a visual inspection of your car to build a comprehensive picture of the extent of the damage. Due to their training, our technicians understand the structure beneath the surface panels.
Once the inspection is complete, the technician will prepare a written and video report of the extent of the damages. This report will form the basis of the repair plan. Our team will prepare an estimate for the repairs and time for completion and then send it to you or your insurance company.
Approval
If you’re arranging the repairs, we’ll wait for confirmation from you to proceed. Our technicians will answer any questions you may have and provide any other assistance for your decision. If your insurance is arranging the repair, we’ll work with them to speed up the approval process. We’re very experienced in liaising with insurance companies, so we understand their requirements for a repair.
Your insurance company may send one of their assessors to examine your car. They may also request a teardown, where we remove all of the damaged sections for their inspection. Once we receive a confirmation to proceed from you or your insurance company, we’ll move forward to the repair phase.
Repairs and Painting
A high-quality repair requires high-quality parts. We only use genuine Toyota parts in all our repairs. These parts meet the necessary safety, structural, and cosmetic requirements for a flawless repair. They are also the only parts guaranteed to fit your car and work correctly. All Toyota body panels are prepared for painting, ensuring they’ll blend seamlessly onto your car.
We may use one or more teams on a repair, depending on the damage. Each repair is slightly different, and our repair plan is tailored to your car. Once the repairs are complete, your car will be quality assessed. We re-check each repair to ensure that it meets the high standards required by Toyota. Once the final checks are complete, your car will be ready for collection.
A perfect repair requires experts who understand your car. Visit us at DARCARS Toyota of Silver Spring, or schedule your collision service online now!
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